Pastoral Care

Respecting Beliefs

Wayne Memorial Hospital and the Pastoral Care Department recognize the role spirituality plays in the lives of our patients and their families, especially during times of illness, uncertainty, or crisis. As part of the professional healthcare team, chaplains respect the beliefs and values of each individual, while helping to facilitate the discovery and use of the patient’s own spiritual strengths and resources in coping with a medical crisis. Chaplains minister to persons of all
faiths, as well as those who claim no particular faith beliefs.

Mission

The Pastoral Care Department’s focus is to demonstrate through compassionate care our concern for the patient as a whole person, encompassing not just the body, but the soul, mind, spirit, emotions, and human relationships important
to the patient.

The Pastoral Care Department’s mission is to facilitate opportunities for healing through response to the spiritual needs of the patient and family, while also providing a spiritual presence and support for the patient care team and
Hospital staff.

Contact Pastoral Care

You are invited to contact the Pastoral Care Department or speak with a chaplain.

Telephone: 919.731.6322
Fax
: 919.731.6189
Mail

Pastoral Care Department
Wayne Memorial Hospital
P.O. Box 8001
Goldsboro, NC 27533

Contact a Chaplain

Use one of the following methods to contact a chaplain.

For routine matters:

Please call Pastoral Care at 919.731.6322 (Mon – Fri 8:00 a.m. – 4:30 p.m.)

For urgent matters or on nights, weekends, or holidays:

Please call the Hospital operator at 919.736.1110 and ask the operator to page Pastoral Care.

Who Calls the Chaplain?

Patients, family members, or friends are encouraged to call a chaplain if they are:

  • Anxious, worried, upset
  • Feeling angry or frustrated
  • Depressed or feeling hopeless
  • In need of spiritual strength or guidance
  • Fearing the loss of a loved one
  • Questioning God, themselves, or their relationships with loved ones
  • Unable to cope

What Might a Chaplain Do for You?

  • Listen and understand your feelings
  • Respect your faith
  • Accept you as a person of worth and value
  • Offer spiritual support and comfort in a time of crisis and loss

Services Provided

The Pastoral Care Department offers spiritual care and support to patients, families, and staff who request it in the Hospital. Chaplains are specially trained to offer comfort and support to those dealing with crisis, illness, grief, and other care issues.

  • Assistance with formulating Advance Directives
  • Assistance with contacting family clergy
  • Sacramental ministries, upon request
  • Community resource for end of life planning, death, and dying topics
  • Assistance with ethical issues, dilemmas
  • Assistance with those struggling with care decisions for loved ones
  • Assistance in locating resources for various needs (e.g., Alzheimer’s NC for caregivers)

Chapel

The Hospital Chapel is located on the ground floor across the hall from the Emergency Department and is available for prayer and meditation. A journal is available in which patients, families, and staff may write prayer concerns and/or prayers. Hospital chaplains read and pray for prayer concerns on a regular basis.

Community Pastors/Clergy

The Pastoral Care Department of Wayne Memorial Hospital welcomes your presence here at the Hospital. We are thankful for the care and support you offer your congregants and their families while they are patients here at our facility. We are here to support your efforts and to offer you the information and assistance you need as you visit members of your congregation.

Application for Clergy ID Badge

Ordained ministers serving as pastors of local churches within a 50-mile radius of Wayne Memorial Hospital should apply for a permanent Clergy ID Badge. Applications are available at the visitor’s entrance information desk or the Pastoral Care Department located at the visitor’s entrance on the first floor to your left past the elevators. Badges are made in the Human Resources Department after approval from Pastoral Care.

Please fill out the application completely, including the certification portion, and return to the information desk at the visitor’s entrance of the Hospital or mail to the following address: Wayne Memorial Hospital Pastoral Care Department, PO Box 8001, Goldsboro, NC 27533. If you have any questions about the application, please contact our office at 919.731.6322 (Mon – Fri 8:00 a.m. – 4:30 p.m.).

Completed applications are processed by the Pastoral Care Department normally within two weeks. You will receive a letter stating whether or not your application has been approved. Enclosed with your letter of approval, you will find a Clergy ID Authorization form that you will need to bring with you and present to the Human Resources Department located just to your left once you enter the visitor’s main entrance. Once you receive your Clergy ID Badge, you are required to wear it during your visitation with patients in the hospital. This will ensure that staff may easily recognize you as clergy and give you needed access to your church members and their families.

Associate Chaplain Program

Associate Chaplains are area clergy who volunteer at Wayne Memorial Hospital and receive special training from the Pastoral Care Department to provide spiritual care to patients and their families. Associate Chaplains commit to at least one to three days a month of visitation and on-call coverage for the department. Clergy who are interested in the program must complete an application before consideration for an interview. All clergy selected for the program must complete Hospital and Pastoral Care Department orientation before service as a volunteer chaplain.

Requirements

Anyone who wishes to serve as an Associate Chaplain must have ordination/license or endorsement by his or her faith group or be enrolled in religious or theological studies in an accredited college or school of theological studies, have life experience in a ministry setting and/or specialized training for ministry, (e.g., those who have one or more units of CPE – Clinical Pastoral Education).

Bring or mail to:

Pastoral Care Department
Wayne Memorial Hospital
P.O. Box 8001
Goldsboro, NC 27533

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