LiveWell Blog

Karissa Brown was April 2017 Heart of Carolina Care Honoree

Congratulations to Karissa Brown in Admissions for being named the April 2017 Heart of Carolina Care recipient! Beginning in January, we changed the name of our monthly Heart of the Hospital award to the Heart of Carolina Care to better reflect our commitment to Carolina Care and the values and behaviors it represents.

According to Karissa’s supervisor, Karissa is very compassionate with both patients and teammates. “She comes in and starts her work each morning quiet as a mouse, and is always willing to help her teammates. Karissa is exceptional!”

A few patients also had some glowing remarks about Karissa. “Karissa greets me every time I see her,” said one patient, “no matter how busy she is.” Another patient noted that Karissa always smiles and waves, and has a way of making people feel special.

“The hospital is not a place any of us want to go, but people like Karissa make it easier,” another patient said.

Karissa is truly an asset to the Wayne Health team, and we are fortunate to have her as part of the hospital family! Thank you, Karissa!

As part of Wayne UNC Health Care’s ongoing Customer Service Initiative, one employee is recognized each month as the “Heart of Carolina Care.”  This person represents the commitment, care and compassion we want all of our employees to exhibit every day.  Nominations are made by patients and their families, co-workers, supervisors or hospital visitors.  If you’ve had a great experience that you think we should know about, contact us or fill out one of the Comment Cards located throughout the hospital. We always like to hear about the little things our employees do to make our patient’s experience the best it can be, and we’d love to hear from you!