Jewel Surles, RN was June 2017 Heart of Carolina Care Honoree
Congratulations to Jewel Surles for being named the June 2017 Heart of Carolina Care recipient!
Jewel is a registered nurse on the 6th floor at Wayne UNC Health Care. Her supervisor said, “Jewel continues to be an asset and resource for the other staff.” She brings years of experience and serves as a preceptor for nursing students and new nurse residents. “Jewel continues to provide stellar bedside patient care and delivers high-quality customer service,” her supervisor added. “She is respected by her peers and always willing to jump in and help in any situation to promote teamwork on the unit.”
Jewel’s patients also had glowing remarks. One patient’s mother said, “No words can describe the care received we from Jewel. Just when I thought I could not make it another night, Jewel came on duty and took control, rendering professional, caring service to my son. Thank you so much for your calm way of providing your service. You have truly been a ‘Jewel.'”
Jewel is truly an asset to the Wayne Health team, and we are fortunate to have her as part of the hospital family! Thank you, Jewel!
As part of Wayne UNC Health Care’s ongoing Customer Service Initiative, one employee is recognized each month as the “Heart of Carolina Care.” This person represents the commitment, care and compassion we want all of our employees to exhibit every day. Nominations are made by patients and their families, co-workers, supervisors or hospital visitors. If you’ve had a great experience that you think we should know about, contact us or fill out one of the Comment Cards located throughout the hospital. We always like to hear about the little things our employees do to make our patient’s experience the best it can be, and we’d love to hear from you!